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Delivery
UK Delivery:
- Free delivery on all orders of £100 or more.
- £5.50 delivery fee on orders below £100.
- UK orders are shipped via Royal Mail 2nd Class.
International Delivery:
- Flat rate delivery charges vary by country. Please login to Paypal to see your costs.
Important Notes:
- We currently do not offer optional tracked or next day services.
- For EU deliveries: We've signed up to the EU's Import One-Stop Shop (IOSS) for VAT payment, ensuring no additional VAT fees for orders not exceeding €150.
- For deliveries outside the UK or EU: Additional charges, taxes, or customs duties may apply in your destination country, which are to be paid by the customer. Please check with your local customs office for details before placing your order.
Dispatch and Delivery Times:
- All orders are shipped from our warehouse in Northampton, UK within 48 hours of receipt during working hours.
- UK mainland orders typically arrive within 3-5 working days via Royal Mail 2nd Class.
- International estimated delivery times:
- Europe & Channel Islands: 7 to 10 working days
- USA: 7 to 15 working days
- Rest of the World: 9 to 21 working days
Contact Us:
If your item hasn't arrived within 7 working days of dispatch for UK, please feel free to contact us.